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HP ProLiant Gen8 故障排除指南.pdf
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详细说明:HP ProLiant Gen8 故障排除指南.pdf
本指南列出了与 HP ProLiant 服务器、HP iLO、
HP Smart Array 存储、HP Onboard
Administrator、HP Virtual Connect、ROM 和
Configuration Replication Utility 关联的错误消
息。本文适合安装和管理服务器或服务器刀片以及
对其进行故障排除的人员使用。HP 假定您有资格
维修计算机设备,并经过培训能够识别高压带电危
险产品。目录
简介……
概述
2 HP ProLiant服务器错误
ADU错误消息
ADU错误消息简介
Accelerator board not detected
Accelerator Error Log
Accelerator Parity Read Errors: X
22222
Accelerator parity Write Errors: X
Accelerator Status: Cache was Automatically Configured During Last
Controller reset
Accelerator status: Data in the cache was lost
Accelerator status: Dirty Data Detected has Reached Limit..…………….3
Accelerator Status: Dirty Data Detected
Accelerator status: Excessive Ecc errors detected in at least one
Cache Line
3
Accelerator Status: Excessive ECC Errors Detected in Multiple Cache
Lines
Accelerator status: Obsolete Data detected
Accelerator status: Obsolete data was Discarded
Accelerator Status: Obsolete Data was Flushed (Written) to Drives
Accelerator Status: Permanently Disabled
4
Accelerator Status: Possible data loss in Cache
Accelerator Status: Temporarily Disabled
4
Accelerator Status: Unrecognized status
Accelerator Status: Valid data found at Reset
Accelerator Status: Warranty Alert
4
Adapter/NVRAM ID Mismatch
Array Accelerator Battery Pack X not Fully Charged
Array Accelerator Battery Pack X Below Reference Voltage
(Recharging
Board in Use by Expand Operation
5
Board not attached
ZHCN
Cache Has been Disabled Because AdG Enabler Dongle is Broken or
Missing
5
Cache Has Been Disabled; Likely Caused By a Loose Pin on One of
the RAM chips
Configuration Signature is Zero
国面1
Configuration Signature Mismatch
Controller Communication Failure occurred
Controller Detected. NVRAM Configuration not present
Controller Firmware Needs Upgrading
5555556
Controller is Located in Special" Video"Slot∴…
Controller Is Not Configured
6
Controller Reported post error. Error code: X
6
Controller Restarted with a signature of zero
6
Disable command issued
6
Drive( Bay)X Firmware Needs Upgrading
6
Drive(Bay)X has Insufficient Capacity for its Configuration
6
Drive(Bay)X has Invalid M&P Stamp
Drive(Bay)X Has Loose Cable
6
Drive(Bay)Ⅹ is a Replacement Drive……………,…
7
Drive(Bay)X is a Replacement Drive Marked OK
Drive(Bay)X is Failed
7
Drive(Bay)X is Undergoing Drive Recovery
Drive( Bay)X Upload Code Not Readable
7
Drive Bay)X Was Inadvertently Repl
7
Drive Monitoring Features Are Unobtainable……
8
Drive Monitoring is Not Enabled for SCSI Port X Drive ID Y
8
Drive Time-Out Occurred on Physical drive Bay x
8
Drive x Indicates position y
8
Duplicate Write Memory Error
8
Error Occurred Reading Ris Copy from SCSI Port X Drive ID
8
FYI: Drive(Bay)X is Third-Party Supplied
8
Identify logical drive data did not match with Nvram
8
Insufficient adapter resources
Inter-Controller link Connection could not be established
9
Less Than 75% Batteries at Sufficient Voltage
9
Less Than 75% of Batteries at Sufficient Voltage Battery Pack X
Below Reference Voltage
9
Logical DriveⅩ Failed due to cache error…
Logical Drive x Status Failed
9
ZHCN
Logical Drive X Status= Interim Recovery (Volume Functional, but not
Fault tolerant)……
9
Logical Drive x Status Loose Cable Detected
Logical Drive X Status Overheated
10
Logical Drive X Status = Overheating
10
Logical Drive X Status Recovering (rebuilding data on a replaced
dre)…..,…
面着L
10
ogical Drive X Status
ong Drive Replaced
10
Loose Cable Detected Logical Drives May Be Marked FAILED Until
Corrected
10
Mirror Data Miscompare
11
No Configuration for Array Accelerator Board
One or More Drives is Unable to Support Redundant Controller
Operation
11
Other Controller Indicates different hardware model wwwww 11
Other Controller indicates different firmware version
11
Other Controller Indicates different Cache size
1翻面国B
11
Processor reduced power mode enabled in rbsu
Processor not started( Processor stalled)……
12
Processor Not Started(Stepping Does Not Match
12
Processor Not Started (Unsupported Processor Stepping)
12
Processor Not Supported (Unsupported Core Speed
着
12
RIS Copies Between Drives Do Not Match
12
SCSI Port X Drive ID Y Failed-REPLACE (failure message)
12
SCSI Port X, Drive ID Y Firmware Needs Upgrading
12
SCSI Port X, Drive Id Y Has Exceeded the Following Threshold(s)...12
SCSI Port X, Drive ID Y is not Stamped for Monitoring
12
SCSI Port X, Drive ID Y May Have a Loose Conncetion
SCSI Port X, Drive ID Y Ris Copies Within This Drive Do Not Match..13
scsi Port x drive D Y.sMARt Predictive Failure errors have
Been Detected in the factory Monitor and performance data
13
ScsI Port x drive D.sMARt Predictive Failure errors have
Been detected in the power monitor and performance data.,wwww 13
SCSI Port X, Drive ID Y Was replaced On a Good Volume:(failure
message
13
Set Configuration Command Issued
13
Soft firmware upgrade required……
Storage Enclosure on SCSI Bus X has a Cabling Error(Bus
Disabled)
国画面
14
Storage Enclosure on Scsi Bus X Indicated a door alert
14
z
HCN
Storage Enclosure on SCSI Bus X Indicated a Power Supply Failure..14
Storage Enclosure on SCSI Bus X Indicated an Overheated
Condition.……………
……………………14
Storage enclosure on SCsI Bus X is unsupported with its current
firmware version
.4
Storage Enclosure on SCSI Bus x Indicated that the fan Failed
15
Storage Enclosure on SCSi Bus x Indicated that the Fan is
Degraded
15
Storage Enclosure on SCSI Bus X Indicated that the Fan Module is
Unplugged
15
Storage Enclosure on SCS Bus x-Wide SCSI transfer Failed....15
Swapped cables or configuration error detected. a configured array of
d
rives
15
Swapped Cables or Configuration Error Detected. A Drive
arrangement..…
15
Swapped Cables or Configuration Error Detected. An Unsupported
Drive Arrangement Was Attempted
16
Swapped cables or configuration error detected. The cables appear to
be interchanged
16
Swapped cables or configuration error detected. The configuration
information on the attached drives
16
Swapped Cables or Configuration Error Detected. The Maximum
Logical Volume Count X
16
System Board is Unable to Identify which Slots the Controllers are in..17
The redundant controllers installed are not the same model
17
This Controller can see the drives but the other Controller can 't
17
This Controller can t see the drives but the other controller can
Unable to communicate with drive on scsi port x. drive d y
17
Unable to Retrieve Identify Controller Data. Controller May be
Dsab| ed or failed∴
18
Unknown Disable Code
18
Unrecoverable read error
18
Unsupported Processor Configuration(Processor Required in Slot #1).....18
Warning bit Detected
18
WARNING- Drive Write Cache is Enabled on x
18
WARNING- Mixed Feature Processors Were Detected
18
WARNING-Resetting Corrupted CMOs
19
WARNING- Resetting corrupted Nvram
19
WARNING -Resetting corrupted system Environment
19
WARNING- Restoring Default Configurations as Requested
19
ZHCN
WARNING: Storage Enclosure on SCSI Bus X Indicated it is
Operating in Single Ended Mode
19
Write Memory Error
19
Wrong Accelerator
19
ADU8.0至8.28版错误消息…
19
Array Accelerator: The batteries were hot-removed
20
Array Accelerator: The cache is disabled because the batteries are
low on the redundant controller
20
Array Accelerator: The cache for this controller is temporarily disabled
since a snapshot is in progress……
20
Array Accelerator: The cache is disabled because the batteries are
20
Array Accelerator: This controller has been set up to be a part of a
redundant pair of controllers
20
Array Accelerator: The cache is disabled because the restore
operation from flash memory failed
1国
Array Accelerator: The cache is disabled because the charge on the
fash- memory capacitor is too low.…………
20
Array Accelerator: The cache is disabled because a capacitor has
failed to charge to an acceptable level
Array Accelerator: The cache is disabled because the backup
operation to flash memory failed
Array Accelerator: The cache is disabled because there are no
capacitors attached to the cache module
20
Array Accelerator: The cache is disabled because a flash memory or
capacitor hardware failure has been detected
21
Array Accelerator: This controller's firmware is not backward
compatible with the cache module revision.……,…
21
Array status: The array has failed
21
Array status: The array currently has a drive erase operation queued
unning, stopped or completed on a logical or physical drive
21
Array status: The array has a spare drive assigned which is smaller
than the smallest data drive in the array
…21
Controller State: The array controller contains a volume that was
created with a different version of controller firmware
21
Controller State: The array controller contains more logical drives than
are supported in the current configuration
21
Controller State: The array controller contains one or more logical
drives with a RAid level that is not supported in the current
configuration
21
z
HCN
Controller State: The array controller contains redundant connections
to one or more physical drives that are not supported in the current
configuration
22
Controller State: The array controller is connected to an expander
card or an external enclosure
22
Controller State: The array controller is operating without a memory
board
22
Controller State: The array controller is operating without a memory
board and has a bad volume position
.22
Controller State: The array controller is operating without a memory
board and contains more logical drives than are supported in the
current configuration
22
Controller State: The array controller is operating without a memory
board and has an invalid physical drive connection
.22
Controller State: The array controller has a configuration that requires
more physical drives than are currently supported
2
Controller State: The array controller has an unknown disabled
configuration status message
翻量面
.23
Controller State: The array controller has an unsupported configuration. . 23
Controller State: The controller cannot be configured. CACHE STATUS
PROBLEM DETECTED:
23
Controller State: A logical drive is configured with a newer version of
the Array Configuration tools than is currently running
23
Controller state: The hba does not have an access D
23
Drive Offline due to Erase Operation The logical drive is offline from
having an erase in progress
24
Drive Offline due to Erase Operation The physical drive is currently
queued for erase.…
24
Drive Offline due to Erase Operation The physical drive is offline and
currently being erased
24
Drive offline due to Erase Operation The physical drive is offline and
the erase process has been failed
24
Drive Offline due to Erase Operation The physical drive is offline and
the erase process has completed
24
Drive offline due to Erase Operation The physical drive is offline
from having an erase in progress
24
Failed Array Controller: code : Restart the server and
run a diagnostic report
24
Logical drive state: A logical drive is configured with a newer version
of Storage/ Config Mod than is currently running
24
Logical drive state: Background parity initialization is currently
queued..…
24
ZHCN
Logical drive state: The current array controller is performing capacity
expansIon
25
Logical drive state: The logical drive is disabled from a SCSI ID
conflict
25
Logical drive state: The logical drive is not configured
25
Logical drive state: The logical drive is not yet available
.25
Logical drive state: The logical drive is offline from being ejected
25
Logical drive state: The logical drive is queued for erase
25
Logical drive state: The logical drive is queued for expansion
25
Logical drive state: The logical drive is queued for rebuilding.………….25
ogical drive state: This logical drive has a high physical drive count.. 25
NVRAM Error board id could not be read
25
NVRAM Error: Bootstrap NVRAM image failed checksum test
25
NVRAM Error: Bootstrap NVRAM image failed checksum test
26
Physical Drive State: The data on the physical drive is being rebuilt... 26
Physical Drive State: Predictive failure. This physical drive is predicted
to fail soon.…
26
Physical Drive State: This drive is not supported for configuration
26
Physical Drive State: SATa drives are not supported for configuration
and should be disconnected from this controller
26
Physical Drive State: Single-ported drives are not supported for
configuration and should be disconnected from this controller.…….…….,26
Physical Drive State: This drive contains unsupported configuration
data
26
Physical Drive State: This drive is not supported for configuration by
this version of controller firmware
26
Physical Drive State: This drive is smaller in size than the drive it is
replacing….………………………………………
26
Physical Drive State: This drive is unrecognizable
27
Physical Drive State: This physical drive is part of a logical drive that
is not supported by the current configuration.....
27
Redundancy State: This controller has been setup to be part of
redundant pair of controllers
27
Redundancy State: This controller has been setup to be part of
redundant pair of controllers
27
Redundant Path Failure: multi-domain path failure
27
Redundant Path Failure: The logical drive is degraded due to the loss
of a redundant path
27
Redundant Path Failure: The physical drive is degraded due to the
loss of a redundant path
..27
z
HCN
Redundant Path Failure: Warning: Redundant 0 modules of this
storage box..…
27
Smart SSD State: SSd has less than 2% of usage remaining before
Smart SSD State: SSD has less than 2% of usage remaining before..26
wearout
8
wearout
28
Smart ssd State ssd has less than 5% of usage remaining before
wearout
28
Smart SSD State: Ssd has less than 5% of usage remaining before
wearout
28
Smart SSD State: SSD has less than an estimated 56 days before it
reaches the maximum usage limit for writes (wearout)
.28
Smart SsD State: ssd has reached the maximum rated usage limit
for writes(wearout)and should be replaced immediately
.28
Smart SSD State: The SmartssD Wear Gauge log is full
28
Storage Enclosure: The enclosure is reporting a critical temperature
status condition
..:
∴28
Storage Enclosure: One or more fans have failed
28
Storage Enclosure: Warning: The enclosure is reporting a high
temperature status.
28
Storage Enclosure: Warning: One or more redundant power supplies
in this enclosure has failed or is not plugged in correctly
29
POST错误消息和蜂鸣代码
29
P○ST错误消息简介
.29
非数字消息或仅蜂鸣声
29
Advanced Memory Protection mode:高级ECC…
29
Advanced Memory Protection mode: Advanced ECC with hot-add
support
29
Advanced memory protection mode: Online spare with Advanced ECC. 29
Advanced Memory Protection mode: Multi-board mirrored memory with
Advanced ecc
面国国面国画
29
Advanced Memory Protection mode: RAID memory with Advanced ECC. 30
An Unexpected Shutdown occurred prior to this power-up
30
Critical Error Occurred Prior to this Power-Up
30
Fan Solution not fully redundant
30
Fan Solution not sufficient
30
Fatal dma error
30
Fatal Express Port Error
30
Fatal front side Bus error
.30
Fatal global pi
Errol
Fatal hub link error
31
ZHCN
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