Contents 1. The need for a model 4 2. The Fundamental Concepts of Excellence 5 3. The EFQM Excellence Model 6 3.1 Overview 6 3.2 Model contents structure 7 3.3 The RADAR logic 8 3.4 Applying RADAR Logic 9 3.5 Model Criteria 10 CRITERION 1 – Leadersh
第 1 章:本版本的最新资讯 第 2 章:关于 Siebel Communication Server 什么是 Siebel Communication Server? 17 将 Communication Server 用于其它 Siebel 模块 18 Communication Server 和 Siebel CTI 18 Communication Server 和 Siebel Email Response 18 Communication Server 和 Siebel 统一队列