This initial module introduces the student to the Lean Operator vision and the role of New Generation Operations Systems and Software (NGOSS) as an enabling set of frameworks. We also introduce each of the component frameworks (eTOM, SID, TNA, and T
The mission of operational support systems (OSS) is to run and manage the daily operations of a company. It is very important that the OSS exhibits great flexibility in adjusting its behaviour to ad hoc circumstances and in evolving as dictated by e