v3.17 * updated libFLAC to version 1.2.1 * added a flush after every log line to help GUIs * "eac3to some.mpls" now also works if the stream files aren't there, anymore * fixed: number of subtitles was not appended to demuxed subtitles' file name *
1 Introduction 1 1.1 A historical perspective of IT service management and ITIL 3 1.2 ITIL today 3 1.3 The ITIL value proposition 4 1.4 The ITIL service management practices 4 1.5 What is a service? 5 1.6 Navigating the ITIL Service Management Lifec